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Advanced featuresAnalyze conversations
6. Advanced features

Analyze conversations

In Analyze Conversations (Beta), AI reads across the transcripts accumulated in your team and answers questions. The answers show sources, so you can go back to the utterance that served as the basis or play back only the cited part.

Steps

1. Open Analyze Conversations

Click Analyze Conversations (Beta) in the left sidebar. If you want to check a specific transcript, you can also open it from the history screen or files screen and start with the Analyze Conversations (Beta) button.

Example UIAnalyze Conversations (Beta)

Analyze Sales team conversations

About Beta

Search for information or ask questions based on 120 hours of audio accumulated in mocoVoice.

What do you want to know?

Clear analysis selection
Example: How can we make meetings more efficient?
OptionsSpecify analysis target
Select from history1 selected
Search titles and meeting notes
Search
April regular meeting
Client A meeting
Product improvement MTG
Weekly sales review
Specify from folder
Sales meeting8 files
Customer interview12 files
Client A
Unorganized files3 files

2. Enter your question

Enter what you want to find out in the input field and click Search. For example, you can ask questions like “Summarize the progress and actions to take for Client A” or “List the decisions for the ○○ Project in chronological order”.

3. Choose the analysis scope

If you want to grasp overall trends or points of discussion, ask without specifying the analysis target. If you do not specify, it will analyze across all transcripts in the team.

If you want to check a specific meeting or folder in detail, choose a history or folder in Specify analysis target. The AI will prioritize analyzing the specified scope while recognizing the team’s overall data.

Checking the answer

Go back to the utterance from the source

Click a source or citation in the answer to move to the utterance in the transcript that served as the basis. This is useful when you want to check the actual context without relying on just the summary.

Play back the cited part

From the citation card or Play cited parts together, you can listen back only to the audio that served as the basis for the answer. If there are multiple citations, you can play them back in order to check.

View analysis history

Analysis results are saved automatically. Open recent items from Analysis history in the left sidebar. Select View all to search all history items, rename them, or delete them.

Analysis history is visible only to you and is not shared with your team. If you move to another screen while an analysis is running, it continues in the background.

When to use which

  • When you want to visualize the whole picture: Do not specify an analysis target, and ask questions about the entire team, such as “Common challenges”, “Changes over time”, or “Trends in customer requests”.
  • When you want to answer specific questions: Specify a meeting, history, or folder, and ask specific questions like “Who decided what?” or “What are the items to confirm by next time?”.
  • Answers are the results of AI analysis. If you use them for important decisions, please also check the source utterances and audio.
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